Effective Date: 1st January 2025

At MM Foods Africa, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website (www.mmfoodsafrica.com) or engage with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:
1.1. Personal Information: Name, email address, phone number, shipping and billing address, payment information, and any other details required to process orders.

1.2. Non-Personal Information: Browser type, IP address, device information, and other data automatically collected through cookies and similar technologies.

1.3. User Communications: Messages, inquiries, or feedback sent to us through email, forms, or other communication channels.

2. How We Use Your Information

We use the information collected for the following purposes:

2.1. To process orders and deliver products to your specified location.

2.2. To provide customer support and respond to inquiries or complaints.

2.3. To improve our website, services, and overall user experience.

2.4. To comply with legal and regulatory requirements.

2.5. To send promotional offers, updates, or newsletters, if you have subscribed to them (you can opt out at any time).

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

3.1. Service Providers: Third-party shipping companies, payment processors, and IT service providers essential to fulfilling your orders and operating our business.

3.2. Regulatory Authorities: As required to comply with applicable laws, regulations, or legal processes.

3.3. Business Transfers: In the event of a merger, acquisition, or sale of MM Foods Africa, your data may be transferred to the new entity.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather analytics data. Cookies allow us to:

4.1. Track website performance and visitor behavior to improve functionality.

4.2. Provide a personalized shopping experience by remembering user preferences. You can disable cookies through your browser settings, but this may limit certain features of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encrypted connections (SSL/TLS) and secure storage systems. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal data:

6.1. Access: Request a copy of the data we hold about you.

6.2. Correction: Update or correct inaccuracies in your information.

6.3. Deletion: Request the deletion of your personal data, subject to legal and business obligations.

6.4. Opt-Out: Unsubscribe from marketing communications by following the instructions provided in our emails.

To exercise any of these rights, please contact us using the details provided below.

7. International Customers

For customers outside Nigeria, please note that your data may be transferred to and processed in Nigeria. By using our services, you consent to this transfer and acknowledge that data protection laws in Nigeria may differ from those in your jurisdiction.

8. Links to Third-Party Websites

Our website may contain links to external websites. MM Foods Africa is not responsible for the privacy practices or content of these third-party sites. We recommend reviewing their privacy policies before providing any personal information.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Effective Date” will be revised. Continued use of our website indicates acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please reach out to us: Email: privacy@mmfoodsafrica.com Phone: +2348054600234