Payment & Shipping

Welcome to MM Foods Africa! We aim to provide a seamless shopping experience, and this page outlines our payment methods, shipping policies, and delivery guidelines.

1. Payment Methods

At MM Foods Africa, we offer secure and convenient payment options to cater to customers locally and internationally. These include:

1.1. Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, and others.

1.2. Bank Transfers: For Nigerian customers, payments can be made via direct bank transfers. Bank details will be provided at checkout.

1.3. Mobile Payments: Payments through supported mobile payment platforms are accepted within Nigeria.

1.4. International Payments: For customers outside Nigeria, we accept payments via international gateways (e.g., Grey, Paystack, etc., if applicable).

Note: Payment must be completed and confirmed before orders are processed for shipping.

2. Order Processing

2.1. Once your order is confirmed, it will be processed within 1-3 business days.

2.2. Orders placed on weekends or public holidays will be processed on the next business day.

3. Shipping Options

We deliver to customers within Nigeria and internationally, ensuring your products reach you promptly and in excellent condition.

3.1. Domestic Shipping (Within Nigeria)

Standard Delivery: Estimated delivery time is 3-5 business days depending on your location.
Express Delivery: Available for select locations, with delivery within 1-2 business days. Additional charges apply.

3.2. International Shipping

We ship to customers in the USA, Europe, Asia, and other regions. Delivery timelines vary based on destination and customs clearance.
Estimated delivery time for international shipments is 7-21 business days.
All international shipping fees, including customs duties and taxes, are the responsibility of the customer unless stated otherwise.

4. Shipping Fees

4.1. Shipping costs are calculated at checkout based on the delivery destination, package weight, and shipping method selected.

4.2. Promotional free shipping offers may apply during special sales or events.

5. Packaging and Quality Assurance

We take pride in ensuring that all products are securely packaged to maintain freshness and quality during transit. For perishable items, we use appropriate materials to preserve their integrity.

6. Tracking Your Order

Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number. Use this to monitor your shipment’s progress.

7. Delivery Terms

7.1. Deliveries will be made to the address provided at checkout.

7.2. Customers are responsible for ensuring accurate shipping information to avoid delays or failed deliveries. 7.3. MM Foods Africa is not liable for delays caused by unforeseen circumstances such as extreme weather, customs clearance, or carrier issues.

8. Shipping Restrictions

Some products may have restrictions based on destination country regulations. Please check with local authorities to confirm import guidelines for your location.